The role of Information Systems in managing operations Marriott International Inc. Essay Example For Students

The role of Information Systems in managing operations: Marriott International Inc. Essay The function of Information Systems in pull offing operations: Marriott International Inc. Executive sum-up Marriott International is a planetary cordial reception operator, with belongingss in the US and 60 nine other states and districts. Its operations include the franchising operation Marriott Lodging, which operates or franchises about 3,000 hotels and resorts under trade names such as JW Marriott Hotels, Renaissance and Courtyard. In entire, Marriott operates hotels under 14 different trade names, with four trade names in full-service housing, three in select-service housing, three in extended-stay housing and four in timeshare. This extended adjustment portfolio is combined with a man-made fuel production installation, which Marriott operates as a joint venture. ( Global Market Information Database, 2005 ) Given the broad size and range of Marriott’s operations around the Earth, information systems are critical to the smooth running of Marriott’s hotel operations, therefore this piece will analyze how they have fit into such a diverse portfolio. Contentss Introduction Procedure / Research Findingss / Analysis Decisions and recommendations Mentions Introduction Many concern administrations in today s information age have holistic, wide positions of concern operations, and orient them to suit the different types of single concern units or operations within their portfolio. In the past, companies were comparatively self-contained and information direction was straightforward, but the diverse concern demands of the modern environment, including scheme preparation, procedure definition, merchandise portfolio definition and building, capital equipment ownership, engineering, substructure and operations can no longer be kept on such a tight rein as many companies held them a decennary ago. ( Olson, 2005 ) The manner enterprises manage their operations has been changed, in cardinal ways, by the information age, and these new attacks are applied by corporations to strategically pull off operations and diverse portfolios with virtually every new enterprise, whether it is internal transmutation, where direct control of hazard factors is really high b ut engineering is new ; with spouses, where direct control over hazard factors is shared ; or with other stakeholders where direct control over hazard factors is frequently really low. As such, it is of import that diverse, transnational operators, such as Marriott International, have solid, manageable information systems in topographic point, to better enable them to pull off their diverse operations and investings. As such, this piece aims to utilize assorted beginnings of secondary research to analyze some of the systems Marriott International uses to pull off its hotel and providing operations information across its planetary hotel retentions. Procedure / Research My primary method of research has been to utilize on-line databases, such as EBSCO host, MINTEL and Euromonitor, to happen relevant articles, both on the usage of information systems in concern operations in general, and more specifically on the usage of information systems within Marriott International’s concern theoretical account. One of the chief, and most good known, uses of information systems by Marriott International is its focal point on engineering enterprises to hike the company s gross revenues. In order to carry through this, the company has implemented a elaborate customer-relationship direction bundle from Siebel Systems Inc. , and engaged in a program to upgrade its cardinal reserves, gross and belongings direction systems, leting clients to see and book suites online. ( Rosen, 2001 ) Another, less good cognize and less obvious country where Marriott International uses information systems is across its many in house catering sections. To assistance with this, the company has completed a rollout of the ChefTec formula direction, nutrient costing and stock list system, a Windows-based platform developed by Culinary Software Services Inc. Marriott International corporate executive chef Peter DAndrea expressed enthusiasm with the new system and discussed the operator s old bill of fare direction procedure. ( Nation s Restaurant News, 1999 ) For illustration, the system means that formulas can be converted automatically from domestic, to metric graduated tables, to imperial sums in the United Kingdom, where Marriott has many belongingss. The operator besides has versions of package in several linguistic communications, including English, Spanish and German, and is working on one in Mandarin Chinese. Marriott besides added its ain glossary of culinary footings, optimal cookery times for off-used nutrients and a year-around planning characteristic, which helps chefs with seasonal bill of fares ; for illustration it informs them that March is the peak month for Asparagus officinales. Denver-based Culinary Software Services besides worked closely with Marriott to cull about 2,500 of its formulas and 500 images and retroflex them onto CD-ROMs, which were be distributed to more than 400 of Marriott s full-service hotels in the United States and abroad. ( Nation s Restaurant News, 1999 ) Taking advantage of ChefTec s nucleus an d advanced characteristics, Marriott International besides will be able to make the followers: form stock lists based on commands from multiple sellers ; hunt for formulas by ingredients, classs and names ; attach exposure and picture files to formulas ; and salvage formulas in the hypertext markup linguistic communication, which will let chefs to administer them over the Internet. William Shakespeare's play, Macbeth, reveals the a EssayAnother monolithic impact of information systems on Marriotts concern is the impact of supplying ‘free-to-guest’ internet entree engineering on the hoteliers’ gross. When this engineering foremost came on the scene, hotelkeepers saw it as an chance for gross coevals, nevertheless as clip progressed, it became a necessity for invitees, every bit good as portion of the scheme to make exceeding value. For case, at Marriott International Inc. s Courtyard and SpringHill Suites trade names, invitees are taking advantage of the high-velocity Internet entree service for more than merely electronic-mail. They are accessing digital music and other types of digital content, and Marriott is presently responsible for the costs of this. ( Shaw, 2005 ) However, as dependable, free to guest internet entree becomes more and more of a demand for invitees, Marriott is being forced to construct these costs into its concern the oretical account, and therefore is able to take a more holistic attack to client information engineering and systems across its concern. This enables Marriott to derive supply concatenation purchase in this country, therefore cut downing the costs of information systems and Internet entree across the group as a whole. Decisions and recommendations By alining the IT scheme with the concern scheme over the past three old ages, Marriott s senior direction has grown to see engineering as an investing instead than an disbursal. The construct of delegating a concern lead and an IT lead to all major undertakings that are technology-enabled starts at the executive degree ( Computerworld, 2001 ) , and executive decision-making meetings, such as Marriott s Business Strategy Review, e-Business Council and Digital Business Strategy, are all cross-functional and co-led. As a consequence, IT better understands and supports Marriott s concern scheme, and concern executives have a much better apprehension of what engineering can and ca nt make. This provides Marriott with a sustainable competitory advantage. CIO Magazine named Marriott International to its Top 100 list for the 5th clip. Marriott is the lone hotel on the list, which recognizes organisations for excellence in information engineering. ( Lodging Hospitality, 2004 ) Marriott’s presence on this list clearly demonstrates the company’s committedness to developing its information systems, and utilizing them to back up its concern. Given that Marriott’s gross grew by 44 % between 1999 and 2004, and net incomes grew by 49 % over the same period ( Global Market Information Database, 2005 ) at the clip of the company’s latest investings in information systems, it is clear from this that information systems are critical to the smooth running of a major transnational hotel operation and, so, this provides grounds that information systems are critical for any major concern operation. Besides, in order to farther growing, Marriott is likely to concentrate strongly on international enlargement, which is importa nt, as Marriott’s portfolio is presently extremely reliant on US hotel gross revenues. As a consequence, Marriott must concentrate on developing the velocity and truth of its information systems to ease this growing, and remain in its current, market leading, place. Mentions Computerworld ( 2001 ) In their ain voices. Vol. 35, Issue 13, p. 42. Global Market Information Database ( 2005 )Marriott International Inc.Euromonitor International. Hamstra, M. ( 1997 )Marriott finds no cookie-cutter solutions for engineering.State s Restaurant News ; Vol. 31, Issue 10, p. 110. Lodging Hospitality. ( 2004 )Tech Bytes.Vol. 60, Issue 13, p. 54. State s Restaurant News ( 1999 )Marriott International s ChefTec makes formula registering a ‘snap’ .Vol. 33, Issue 20, p. 86. Olson, E. G. ( 2005 )Strategically pull offing hazard in the information age: a holistic attack.Journal of Business Strategy ; Vol. 26, Issue 6, p. 45. Rosen, C. ( 2001 )Marriott Uses CRM Application To Hike Gross saless.InformationWeek ; Issue 843, p. 73. Shaw, R. ( 2005 )Free-to-guest services migrate from gross watercourses.Hotel A ; Motel Management ; Vol. 220, Issue 18, p. 26.

Education For Health Professional Practice †MyAssignmenthelp.com

Question: Discuss about the Education For Health Professional Practice. Answer: Learning theories act as a guide for the clinical training for nurses, clinical staffs and doctors. The teachers by acquiring the knowledge can effectively teach an individual or a patient depending on the situation. There are several theories associated with learning theories are social cognitive learning theory, behavioral theory, constructive theory, social learning theory. Understanding learning theory is a major part of the educational psychology, which helps the teachers to provide the best possible learning environment. Theories of learning provide the necessary structure and framework of teaching which is based on certain principles. The educational psychologists examined the various findings from experiments and inferred that learning theories are not only applicable to education but also when the different types of learning theories are paired together can yield better learning experiences (Aliakbari et al., 2015). The Type 1 diabetes is a condition where the body's own immune system destroys the beta cells of the pancreas. Thus, the insulin production gets inhibited. Similar to the type 1 diabetes, the immune system does not damage the beta cells of the pancreas, instead, the insulin production gets hampered due to disease and injury to the pancreas (Atkinson, Eisenbarth Michels, 2014). The client here is a 45-year aged male, named Alex Chan. He is a master in science, professionally a professor in a science college earning 5000 Singapore dollars. He is a quite influential person in the community where he lives. Recently, Mr. Chen has been diagnosed with Type 1 diabetes, for which he was provided with health education. Mr. Chan is an affluent person was able to afford the costs of nursing service, hence Mr. Chans home was selected as a teaching environment where an experienced nurse will provide him with the necessary diabetic education. According to Estes (2014), cognitive theory of learning focusses on the thinking, organizing, understanding, and consciousness of an individual. This type of learning is not dependent on the observation only, while it focusses more on the understanding and responding capability of an individual. Fundamentalists say that the individual learner must be trained to question and find solutions. Hence, by acquiring information and exploration, an individual will be able to acquire knowledge. The learning procedure must include reviewing the past mistake so that an individual will be able to learn from it. Perspectives of cognition were taken from Gestalt theories of learning. It emphasized on an individuals capability of organizing and transforming the knowledge an individual received from general patterns. Gestalt believed that the knowledge gained as a whole is much more beneficial that gained in smaller quantities (Koffka, 2013). The cognitive theory includes four laws of understanding: continuity, similarity, vicinity, relevance. The cognitive theory also explains the mental behavior which is influenced by the extrinsic and intrinsic factors, thus enhancing the learning of an individual. According to Stevens (2013), cognitive theories depend on the individual capacity of learning. A persons rational mind complements the amount of data that it accumulates and processes. Often knowledge gathered from the surroundings by observation leaves a deep impression on the minds of the learner. This learning and the knowledge helps the person to tackle situations and that may arise in future. Cognitive theory lays emphasis on an individual learning and understanding. While Mr. Chan is professionally a science professor, this learning theory is appropriate for him as he possesses a sound and rational mind. Type 1 diabetes affects the nerves and the blood vessels and therefore is able to damage any body part. Although some organs are generally more affected by diabetes like heart, eyes, kidneys. There are certain complications that arise after the incidence of diabetes. Which include controlling the cholesterol and blood pressure. All these complications can be avoided by guiding Mr. Chan to avoid smoking and drinking alcohol, having a healthy diet, including a regular physical activity regime. These steps will help Mr. Chan to understand the severity of diabetes. Mr. Chans understanding and perception will guide him to follow the restrictions on the diet and smoking and drinking. Similar to the complications there are other associated issues like the increased chances of s troke. The incidence of stroke is dependent on high blood pressure and cholesterol; thus Mr. Chan's cognitive abilities will help him to monitor his health complications arising due to the unhealthy diet. Therefore, it is essential that Mr. Chan is given the right education that will help him to recover from diabetes. Considering a different male patient (client) named Adrian Wang who is unemployed, aged around 55 and lacking proper education, a different learning theory called the social cognitive theory is applicable. The social cognitive theory works by enhancing the learning ability of an individual by engaging him to acquire knowledge by observing other patients suffering from a similar type of diseases. Often observing a patient following certain guidelines and benefitting from it makes other patients realize that recovery is possible (Nutbeam, Harris Wise, 2010). Therefore, the conscious brain gains knowledge from its surroundings (extrinsic) factors, personal (intrinsic) factors and behavioral factors. These three factors are interrelated with each other, which causes the occurrence of learning (Bandura, 2009). Therefore, to conclude from the above revelation, cognitive theory of learning stems from an individual's way of perceiving ideas, gathering information, processing, and organization. Cognitive learning is applicable to any field or discipline. Mr. Chan and Mr. Wang here depict a contrasting picture. Mr. Chang gaining knowledge from his own understanding and knowledge while Mr. Wang gains knowledge from others behavior and action. References Aliakbari, F., Parvin, N., Heidari, M., Haghani, F. (2015). Learning theories application in nursing education.Journal of education and health promotion,4. Atkinson, M. A., Eisenbarth, G. S., Michels, A. W. (2014). Type 1 diabetes.The Lancet,383(9911), 69-82. Bandura, A. (2009). The social cognitive theory goes global. Estes, W. K. (Ed.). (2014).Handbook of Learning and Cognitive Processes (Volume 4): Attention and Memory. Psychology Press. Koffka, K. (2013).Principles of Gestalt psychology(Vol. 44). Routledge. Nutbeam, D., Harris, E., Wise, W. (2010).Theory in a nutshell: a practical guide to health promotion theories. McGraw-Hill. Stevens, A. L. (2013). A cognitive theory of inquiry teaching.Instructional design theories and models: An overview of their current status, 247. Van Merrinboer, J. J., Sweller, J. (2010). Cognitive load theory in health professional education: design principles and strategies.Medical education,44(1), 85-93.

Service Quality in Management

Service quality refers to the outcome of a certain service relative to expected performance. Service quality determines the impact that an organization has on its customers. In addition, it determines its economic competitiveness in the market. High competition in the global markets has prompted organizations to focus on providing service of high quality to their customers.Advertising We will write a custom essay sample on Service Quality in Management specifically for you for only $16.05 $11/page Learn More Organizations are always in search for different ways that can help them to gain competitive advantage over their competitors. Service quality management is one of the strategies that many companies are employing today in order to deal with the challenges of deregulation and high competitiveness. There are several reasons that render management of service quality important. Quality of service is one of the ways used to gain customer loyalty, sustain growth and earnings, and counter global competition. Offering services of high quality is necessary because it wins customer loyalty, which is an important aspect of growth for any business. Moreover, providing quality service contributes significantly to retention of customers by a company. Low quality of service leads to customer defection, which results in decline in earnings and renders a company incapable of competing effectively. Customers use aspects such as reliability, performance, competence and durability to determine the quality of service provided by a company. Service quality has several dimensions that managers should incorporate in their management system. These include reliability, responsiveness, access, courtesy, competence, credibility, communication, and understanding. In order for employees to offer quality service, they should offer services accurately and in a dependable manner, be ready to offer prompt services when needed, possess adequate knowledge to enab le them to offer certain services, and should be readily accessible to customers. Managers should ensure that employees are polite, considerate, and friendly to customers. Customers evaluate the quality of service according to how they are treated and the level of satisfaction of their needs. In addition, quality service can be provided by inculcating the ideals of honesty, trust, and responsibility in employees. It is important for employees to know and understand the needs of customers in order to be able to satisfy them fully.Advertising Looking for essay on business economics? Let's see if we can help you! Get your first paper with 15% OFF Learn More Providing high quality service involves satisfying the needs of a customer fully, and at times exceeding a customer’s expectations on service delivery. A company’s management can use several ways to improve service quality and ensure that customers are fully satisfied. Managers should design their servic es with the aid of their customers, promote teamwork in order to encourage improvement of service quality, and set service quality as one of the organization’s goal. In addition, employee training on customer satisfaction and service quality is important. Training helps employees to learn the important aspects of offering quality service. Customer satisfaction is an important feature of ensuring high quality service. Therefore, managers should obtain feedback from customers on their evaluation of the quality of service and use the feedback to develop strategies that facilitate improvement of their service. Managers determine the quality of service immensely since they set the expected standards of service delivery that are followed by employees. In setting these standards, it is necessary for them to involve customers and employees. Methods that managers could use to improve service quality include guaranteeing, statistical process control and active involvement of customers. Moreover, service quality improves customer satisfaction and increases an organization’s earnings. Therefore, customer involvement in evaluating the quality of service is important. This essay on Service Quality in Management was written and submitted by user Seamus Beck to help you with your own studies. You are free to use it for research and reference purposes in order to write your own paper; however, you must cite it accordingly. You can donate your paper here.

Reviewing IELTS Task and Opinion Essay Samples

Reviewing IELTS Task and Opinion Essay SamplesIn this article, we look at the IELTS task and opinion essay samples that you can use for review. These are some of the main topics that will be covered in your IELTS course and can help you get prepared for the test. With this information, you should have a good understanding of where you need to focus and how you can prepare. So let's take a look at some sample essays.When preparing for a TOEIC test, you need to familiarize yourself with some key points. They are in the form of three words that will be present on most of the question types. Once you have learned this, you will have a very good chance of passing the TOEIC exam. However, that is not all there is to learn when it comes to this topic. There are also a number of other topics that you should be familiar with in order to pass.First of all, it will help if you know what type of topic you are up against and the type of one that you are trying to answer. This helps you to know wh at type of material you should expect and what type of material you need to avoid. This knowledge should also be applied to the word limits of the paper. Do not try to overload yourself because this will only result in a poor performance. As with any other subject, it will be important to keep your writing simple.In IELTS task and opinion essay samples, you will also need to learn how to decide between writing and essay based on grammar. In most cases, you will be able to answer the entire question from your own research as it will be very simple. However, you need to ensure that your final answer has been written correctly and is free from grammatical errors.You will also find some examples of the types of materials that you will be given in IELTS task and opinion essay samples. This will help you make sure that your material matches the type of one that you will receive. Remember that this is an exam and you will need to be prepared in a number of different ways.When you are revie wing the IELTS task and opinion essay samples, it will help to compare them with each other. This will help you to see what kinds of things you can include in your paper and which ones you will be excluded from. In the end, you will be able to give your best in terms of writing skills.Originality is something that everyone needs to have in order to succeed. However, being original can be difficult for some people. With the IELTS task and opinion essay samples, you will be able to see how well you can do when it comes to originality. This will help you see whether or not you can write interesting, interesting material. It can also help you see what you should avoid when writing original materials.The truth is that these are all topics that you need to know about when reviewing the IELTS task and opinion essay samples. However, it will be important for you to review all of them carefully. This will allow you to gain a better understanding of the topics that you need to know about. Rem ember that once you have prepared for an exam like this, you will need to practice regularly in order to achieve a better score.

The Legality of Use of Force against Iraq in 1991 and 2003 The WritePass Journal

The Legality of Use of Force against Iraq in 1991 and 2003 Abstract The Legality of Use of Force against Iraq in 1991 and 2003 . Jervis Ray ‘Cooperation under Security Dilemma’ (1978) 30 World Politics 167 Lublan Derrick‘Preventive War’ (2004) 32(3) Philosophy and Public Affairs 230 Michael Reisman‘Assessing Claims to Revise the Law of War’ (2010) 97 Murphy, Sean, ‘Assessing the Legality of Invading Iraq’ (2003) 4 Georgetown Law Journal 4 Nicholas Kralev, ‘Russia Vows Pre-emptive Terror Hits’ (2004)The Washington Times

Critical analysis of Inescapably Me Essay Example | Topics and Well Written Essays - 1500 words

Critical analysis of Inescapably Me - Essay Example The title of the poem is in sync with the context of the poem as it hints about the action that takes place in the poem i.e. his desire to find escape and solace either in the form of death or in this life by winning his beloved’s affection. The poem is depicted in free verse which means that it does not follow a definitive rhyme pattern and the words are not rhythmic in their flow yet the readers observe an inherent rhythm and flow of the poet’s thoughts. It can be perceived that the poet’s style of writing follows the phenomenon of stream of consciousness i.e. one thought triggers a completely different or new thought. For example he starts off from talking about a clerk in a coffin shop in Hong Kong, which reminds him of a death or loss he has recently suffered, ultimately reminding him of his beloved Ley and his deeply ingrained feelings of love and care for her. Chan’s style of writing or the diction of the poem is very simple yet deep in meaning. By using easy language he encapsulates essence of meaning projecting the importance of love in an individual’s life which has the power of either making an individual the luckiest man alive or the unluckiest one depending on that person’s circumstances and fate. 2.2. ... Furthermore this life is a test where success or failure has the same result however love acts as a potion to make life seem more beautiful and enjoyable. The reference to the â€Å"coffin shop† as well as the last line of the poem where he says, â€Å"before Quentin buys those lead weights like shoes and throws himself off a bridge† (lines 29-30) both depict death. In the former’s case writer reflects on death as a natural process where eventually every individual is going to die. However towards the end the later lines can be perceived as a threat or a desire to die in order to end Quentin’s suffering and pain because otherwise this life is a living hell for him, from which he is unable to escape as the title also hints upon this reality i.e. â€Å"Inescapably Me†. The poet makes use of a variety of colors which adds an element of beauty to the context of the poem. Some of the colors which he uses in the poem include yellow, orange, peach and the checkered floor†. The yellow color symbolizes deterioration or sterility. While orange and peach are the colors of hope and prosperity however death engulfs the individual before he could relish in the bliss of contentment and happiness. The reference to Black and White color can be interpreted as the poets understanding of this transitory life where life is an amalgamation of good and bad happiness and sorrows and as he says in the poem as well that, â€Å"the rice wine poured on to the black-and-white checkered floor. Someone will mop it up later† (line 18) eventually everything comes to an end. 2.3. Allusions Chan in his poem refers to two literary allusions that is â€Å"Le Ballon Rouge† (Line 25) and â€Å"Achilles Heel† (line 10). â€Å"Le Ballon Rouge† is an

ETH301 MODULE 1 Assignment Example | Topics and Well Written Essays - 750 words

ETH301 MODULE 1 - Assignment Example First, they are respected, and second, they are famous. In other words, celebrities are the perfect epitome of brand attraction, and their mere association with the product guarantees profitability. Now, celebrity advertising, the aim of which is to let the celebrity speak on behalf of the brand is coupled with positive and negative bearings at present. Over the past, recent years, â€Å"outside forces† have significantly â€Å"influenced† in company’s choice of a potential brand endorser (Lipsey 79). This force is the media’s interest in scrutinizing the private lives and affairs of celebrities and his or her behavior that considerably affects the reputation of the company either it is a positive or negative gossip (Lipsey 79). To be specific, these are what we call celebrity scandals and misdemeanors. To date, history provides that consumers in the ancient times had no knowledge about the celebrity’s whereabouts except for its appearance on print advertisements, and the celebrity’s negative habits were â€Å"overshadowed† by his or her skills and performance (Lipsey 79). However, that is not the case today. In times of celebrity scandals, major companies are in a deliberate dilemma whether to retain the endorser or drop him or her in the roster. Today’s scandals are so powerful in influencing the minds of consumers because of the advances in technology that no matter how skillful the athlete is during his match, he is overshadowed by his celebrated scandal. Friedman and Friedman (qtd. in Kahle and Kim 161) hold that advertisers chose celebrities over non celebrities as endorsers because it represents the â€Å"self-image† and â€Å"taste† of the celebrity over the product. A certain celebrity endorsement entails a close relationship between the celebrity and the brand (Kahle and Kim 162). However, a noted research conducted by Baker and Churchill in 1977 (qtd. in Kahle and Kim 162) reveals that â€Å"sex† and â€Å"attractiveness† of any celebrity endorsers catch the attention of the consumers, but is â€Å"ineffective† in influencing consumers’ perception towards the endorsed product. It is difficult to draw the line between the celebrity’s influence towards the brand and the way consumers perceived the brand because somehow, they are closely associated. However, I strongly believe that it is a hasty decision for companies to drop the celebrity endorser on the grounds of public scandal that are irrelevant to the product being endorsed by the involved celebrity. For instance, Tiger Woods’ infidelity issue prompted most of his major sponsors to back out and cut off his endorsement deals. There has been no research yet to prove the correlation between Woods’ exits from his endorsement deal in Nike to the company’s increase in sales, but there are researches to prove that Gillette somehow loses profit when he stoppe d promoting the brand. The point is people are no longer ignorant to reach an illogical conclusion that Gillette’s brand quality will be reduced because Tiger Woods have an affair. It would be consistent if Woods supports a campaign for family planning methods so that his dropping from the brand is justifiable. It is justifiable, though, to scrap the celebrity endorser from a company’s roster of endorsers if he or she is no longer winning. Especially in sporting apparel and sports drinks, the winning track record of the sports icon is very important in the success of the product in the